Sales Policy – WILLTOPIC

Effective Date: February 19, 2025

At WILLTOPIC (https://willtopic.xyz/), we are committed to providing a seamless shopping experience and delivering high-quality, premium rings. This Sales Policy outlines the terms and conditions that govern all purchases made on our website. By placing an order, you agree to comply with the guidelines outlined below.

1. Product Availability and Pricing

  • Product Availability: All products displayed on our website are subject to availability. We reserve the right to limit quantities or discontinue products at any time without prior notice.
  • Pricing Policy: All prices are listed in USD ($) and are inclusive of applicable taxes unless otherwise specified. Prices are subject to change without notice, but confirmed orders will not be affected by subsequent price changes.
  • Promotions and Discounts: Promotional offers and discounts cannot be combined unless explicitly stated. Limited-time offers are valid while supplies last.

2. Order Placement and Confirmation

  • Order Process: Once you select your desired product(s) and complete the checkout process, you will receive an order confirmation email with your purchase details.
  • Order Acceptance: We reserve the right to accept or decline any order for any reason, including product availability, payment issues, or suspected fraudulent activity.
  • Order Changes: Changes to an order must be requested within 24 hours of purchase by contacting contact@willtopic.xyz. After this period, we cannot guarantee modifications.

3. Payment Terms

  • Accepted Payment Methods: We accept major credit cards (Visa, MasterCard, American Express), digital wallets, and other payment options displayed during checkout.
  • Payment Security: All transactions are securely processed using SSL encryption and PCI-DSS compliant payment gateways to protect your financial information.
  • Payment Verification: Orders may be subject to additional verification processes. Failure to provide requested information may result in order cancellation.

4. Shipping and Delivery

  • Processing Time: Orders are processed within 1-3 business days after payment confirmation.
  • Shipping Methods: We offer both standard and express shipping options. Delivery times vary depending on your location. For more information, refer to our Delivery Policy.
  • Shipping Costs: Shipping fees are calculated at checkout and vary based on your delivery address and chosen shipping method.

5. Returns, Refunds, and Exchanges

  • Return Window: You may return eligible items within 14 days of receiving your order, provided they are in their original, unused condition.
  • Refund Method: Approved refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned product.
  • Exchanges: We offer exchanges for incorrect or defective items. For more details, visit our Refund and Return Policy.

6. Custom and Personalized Orders

  • Custom Products: Orders for personalized or custom rings cannot be canceled, returned, or exchanged unless they arrive damaged or incorrect.
  • Customer Approval: Custom orders will only proceed after you confirm the design and specifications via email.

7. Cancellations

  • Before Processing: Orders may be canceled within 24 hours of placement without penalty.
  • After Processing: Once your order has been shipped, it cannot be canceled. You may request a return after receiving the item.

8. Warranty and Product Quality

  • Quality Assurance: We stand behind the craftsmanship of our premium rings. All products are carefully inspected before shipping.
  • Warranty Policy: We offer a 6-month limited warranty against manufacturing defects. This does not cover normal wear, accidental damage, or misuse.

9. Limitation of Liability

WILLTOPIC is not responsible for:

  • Delays due to factors beyond our control (e.g., natural disasters, carrier delays).
  • Loss or damage resulting from misuse, unauthorized modifications, or improper care.

Our liability for any claim shall not exceed the purchase price of the item in question.

10. Contact Us

If you have any questions or concerns regarding our Sales Policy, feel free to reach out to us:

WILLTOPIC
📍 Address: 3479 Goff Avenue, Michigan, Grand Rapids, United States
📞 Phone Number: 269-547-3954
✉️ Email: contact@willtopic.xyz
🌐 Website: https://willtopic.xyz/