Terms and Conditions – WILLTOPIC

Effective Date: February 19, 2025

Welcome to WILLTOPIC. These Terms and Conditions govern your use of our website https://willtopic.xyz/ and your purchase of our premium ring collections. By accessing our site and placing an order, you agree to comply with these terms. Please read them carefully.

1. General Information

2. Eligibility and User Responsibilities

  • You must be at least 18 years old or the legal age of majority in your jurisdiction to use this website and place an order.
  • You agree to provide accurate, current, and complete information during the ordering process.
  • You are responsible for maintaining the confidentiality of your account credentials and for any activities under your account.

3. Product Information and Availability

  • Accuracy: We make every effort to display product details, images, and prices accurately. However, we cannot guarantee that all product descriptions and images are completely error-free.
  • Availability: All items are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders without prior notice.
  • Custom Orders: Personalized or custom rings are crafted to your specifications and are non-returnable unless defective or incorrect.

4. Orders and Payments

  • Order Confirmation: Once you place an order, you will receive an email confirmation. This does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order for any reason.
  • Pricing: All prices are listed in USD and are subject to change without notice. Prices at the time of purchase will not be affected by future price adjustments.
  • Payments: We accept major credit cards, digital wallets, and other payment methods as displayed during checkout. Payment must be completed before processing your order.
  • Payment Security: All transactions are encrypted and securely processed through PCI-DSS compliant payment gateways.

5. Shipping and Delivery

  • Processing Time: Orders are typically processed within 1-3 business days after payment confirmation.
  • Shipping Options: We offer both standard and express delivery. Shipping times may vary depending on your location. For full details, please review our Delivery Policy.
  • Delivery Issues: We are not responsible for delays caused by external factors (e.g., weather, carrier delays). Ensure your shipping address is accurate; we are not liable for lost shipments due to incorrect addresses.

6. Returns, Refunds, and Exchanges

  • Eligibility: You may return eligible products within 14 days of receiving your order, provided items are unused and in their original packaging.
  • Non-Returnable Items: Custom and personalized products, gift cards, and items marked as Final Sale are not eligible for return.
  • Refund Process: Approved refunds are processed to the original payment method within 7-10 business days of receiving and inspecting the returned product. For full details, visit our Refund and Return Policy.

7. Cancellations and Modifications

  • Order Cancellation: You may cancel your order within 24 hours of placement for a full refund. Once processing begins, orders cannot be canceled.
  • Modifications: Requests to change an order (e.g., ring size or delivery address) must be made within 24 hours via contact@willtopic.xyz.

8. Intellectual Property

  • All content on WILLTOPIC (including product designs, images, logos, and text) is owned or licensed by us and is protected by copyright and trademark laws.
  • You may not use, copy, reproduce, or distribute any content without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

  • WILLTOPIC is not responsible for indirect, incidental, or consequential damages arising from your use of the site or any purchase.
  • Our total liability for any claim shall not exceed the amount you paid for the product in question.

10. Warranty and Product Care

  • Quality Assurance: Our products are crafted with precision and care. We offer a 6-month limited warranty covering manufacturing defects.
  • This warranty does not cover damage caused by misuse, unauthorized alterations, or normal wear and tear.

11. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites. Use them at your own risk.

12. Privacy and Data Protection

Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the State of Michigan, United States. Any disputes shall be resolved in the courts located in Grand Rapids, Michigan.

14. Amendments and Updates

We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on our website. We encourage you to review this page regularly.

15. Contact Us

For questions regarding these Terms and Conditions, feel free to contact us:

WILLTOPIC
📍 Address: 3479 Goff Avenue, Michigan, Grand Rapids, United States
📞 Phone Number: 269-547-3954
✉️ Email: contact@willtopic.xyz
🌐 Website: https://willtopic.xyz/